Clara Penn at her desk, marking up a printed draft

About

I’m Clara. I write websites, emails and product copy for small brands, mostly founders who are doing everything themselves and know their page should be saying more.

Before going freelance I spent eight years at agencies, writing for brands with whole teams behind them. The craft is the same with a bakery or a skincare shop. The difference is that you can usually see what the words did within a few weeks.

I’m based in Portland and work with clients anywhere, mostly over email and one call.

I start with your customers’ words

Reviews, emails, the questions they ask on the phone. The best lines are usually already there.

I explain every choice

Each draft comes with notes in the margin, so you can see why a line is there before you decide.

I check what it did

A few weeks after launch I ask how it’s going, and adjust if something isn’t pulling its weight.

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